If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please contact us.

These Terms and Conditions may change
Royles reserve the right to update or modify these terms and conditions at any time without prior notice. Any such changes will take effect when posted on the website and it is your responsibility to read these terms and conditions on each occasion you use the website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Law, Jurisdiction and Language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Indemnification
You agree to defend, indemnify and hold Royles harmless from and against any and all claims, damages, costs and expenses, including fees, arising from or related to your use of the website.

Damage to your computer
Royles make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Royles shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Accuracy of content
Royles have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. Packaging may vary from that shown. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Disclaimer
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Copyright
The content of the Royles website, its included registered brands, and the site as a whole are intended solely for personal, non-commercial use by users. You may download, print and store selected portions of the content, provided that you (1) only use these copies of the content for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Royles reserves complete title and full intellectual property rights in any content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Royles. You may not create a link to this website from another website or document without Royles' prior written consent.

Product Guarantees
All guarantees for products are provided entirely by the manufacturers / UK importers or distributors and are subject to their terms. Purchasers are reminded to complete all warranty cards / documents upon receipt of goods where appropriate. The vast majority of products supplied are offered with a 12 month manufacturer's warranty against any manufacturing defect.

Distance Selling Regulations (DSR)
Royles acknowledge and conform to the Distance Selling Regulations (DSR) which are designed to protect you (the consumer) when buying items mail order or via the internet. We offer a simple returns policy and are happy to accept items back for a refund or exchange if they don't fit, if you've ordered the wrong things or if you simply don't like what you have ordered. For further information relating to the returning or cancelling of orders please refer to our returns policy.

Cancellation Rights
Under the Distance Selling Regulations, you have the legal right to cancel your order within 7 working days of receiving your goods. At Royles we have extended this returns period to 10 working days of receiving your goods. For details of how to exercise this right please see our returns, refunds or order cancellation information, or contact our Customer Service team.

Links to other websites
We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their content. Royles cannot accept any liability in respect of the use of these websites. If you choose to explore these sites and services, we suggest that your carefully review their individual privacy policies.

Terms
Working day shall mean any day excluding Saturdays, Sundays or Public Holidays.

These terms and conditions do not affect your legal rights.